Terms and Conditions

The terms that apply to your use of the Slingshotteck website and to the growth services we provide to local service businesses.

Last updated: 23 September 2026

These Terms and Conditions (“Terms”) govern your use of the website at www.slingshotteck.com (the “Website”) and the services provided by Slingshotteck (“we”, “us”, “our”). Please read them carefully. By using the Website, or by engaging us for services, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. About Us

Slingshotteck provides growth systems, including marketing, lead generation, automation and related consulting, for local service businesses.

2. Definitions

  • “Client” means the business or individual who engages us to provide Services.
  • “Services” means the services described in a Proposal or Service Agreement.
  • “Proposal” or “Service Agreement” means the written scope, fees and timeline agreed between you and us.
  • “Deliverables” means the work product we create for you as part of the Services.

3. Use of the Website

You agree to use the Website lawfully and not to:

  • Use it in a way that breaches any applicable law or regulation
  • Attempt to gain unauthorised access to the Website, our systems or other users’ data
  • Introduce viruses, malicious code or anything that could harm the Website
  • Copy, scrape or reproduce content in bulk without our written permission
  • Submit false, misleading or fraudulent information through our forms

We may suspend or restrict access to the Website at any time, without notice, where we reasonably believe these Terms are being breached.

4. Our Services

4.1 Engagement. Services are provided only under a Proposal or Service Agreement accepted by both parties. Information on the Website is a general description and is not a binding offer. If there is a conflict between these Terms and a signed Service Agreement, the Service Agreement prevails.

4.2 Changes to scope. Work outside the agreed scope requires written agreement and may be charged separately.

4.3 Client responsibilities. You agree to provide accurate information, timely access, approvals and feedback we reasonably need. You are responsible for holding all necessary rights, licences and permissions for materials you give us (for example logos, images, text and account access). Delays caused by missing inputs may affect timelines and results, and we are not liable for them.

4.4 Third-party platforms. Our Services may rely on third-party platforms such as Google, Meta, WhatsApp, CRM and scheduling tools. These platforms have their own terms, may change or suspend features or accounts, and are outside our control. We are not responsible for their availability, policy changes or decisions.

5. No Guarantee of Results

We work to deliver high-quality Services with reasonable skill and care. However, marketing and growth outcomes depend on many factors outside our control, including market conditions, competition, pricing, your service quality, seasonality, and platform algorithms and policies. We do not guarantee any specific outcome, including a number of leads, bookings, revenue, rankings or return on investment. Any figures, examples, case studies or projections we share are illustrative only and are not promises of future performance.

6. Fees and Payment

6.1 Fees are set out in the Proposal or Service Agreement. Unless stated otherwise, fees are quoted exclusive of VAT and other applicable taxes, which you are responsible for.

6.2 Invoices are payable within the period stated on the invoice or, if none is stated, within 14 days of the invoice date.

6.3 Advertising spend paid to third-party platforms (for example ad budgets) is separate from our fees unless the Proposal states otherwise, and is non-refundable by us.

6.4 If payment is late, we may charge interest at the rate permitted under the Late Payment of Commercial Debts (Interest) Act 1998, recover reasonable collection costs, and suspend Services until the overdue amount is paid.

6.5 Fees already paid for work performed or commenced are non-refundable, except where the law requires otherwise or the Service Agreement says so.

7. Term and Termination

7.1 Ongoing Services continue for the term stated in the Service Agreement. Where no term is stated, either party may end them by giving 30 days’ written notice.

7.2 Either party may terminate immediately by written notice if the other commits a material breach that is not remedied within 14 days of notice, or becomes insolvent.

7.3 We may suspend or terminate Services immediately where you fail to pay, breach these Terms, or ask us to do something unlawful or in breach of a platform’s rules.

7.4 On termination you must pay for all Services performed up to the termination date. Sections that by their nature should survive (including payment, intellectual property, liability, confidentiality and governing law) will continue to apply.

8. Intellectual Property

8.1 Our materials. The Website, its content, branding, templates, processes, tools and methods, and all intellectual property in them, belong to Slingshotteck or its licensors. Nothing in these Terms transfers ownership to you.

8.2 Deliverables. Subject to full payment, we grant you a non-exclusive, perpetual licence to use the Deliverables created specifically for you for your own business purposes. We keep ownership of our pre-existing materials, know-how and general methods, and any third-party components remain subject to their own licences.

8.3 Your materials. You keep ownership of materials you supply. You grant us a licence to use them as needed to provide the Services.

8.4 Portfolio. Unless you tell us otherwise in writing, we may refer to you as a client and describe the Services generally in our marketing. We will not publish confidential information or your results without your permission.

9. Confidentiality

Each party will keep the other’s non-public business information confidential, use it only for the purposes of the Services, and not disclose it except to advisers and providers who need it and are bound by confidentiality, or where required by law. This does not apply to information that is public through no fault of the recipient or that was lawfully known or independently developed.

10. Data Protection

Each party will comply with applicable data protection law, including the UK GDPR and the Data Protection Act 2018. Our handling of personal information collected through the Website is described in our Privacy Policy. Where we process personal data on your behalf as part of the Services (for example your customers’ contact details), we will do so only on your documented instructions and with appropriate security measures, and we will enter into a data processing agreement with you where required. You are responsible for ensuring you have a lawful basis, and any required consents, for sharing personal data with us and for the marketing communications you ask us to send.

11. Limitation of Liability

Nothing in these Terms limits or excludes liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to that:

  • We are not liable for any loss of profit, revenue, business, goodwill, anticipated savings or data, or for any indirect or consequential loss, however arising.
  • Our total aggregate liability to you arising out of or in connection with the Services, whether in contract, tort (including negligence) or otherwise, is limited to the fees you paid to us for the Services in the 3 months before the event giving rise to the claim.
  • We are not liable for loss caused by third-party platforms, your failure to provide required inputs or approvals, or events beyond our reasonable control.

The Website and its content are provided “as is” and “as available”. We do not warrant that it will be uninterrupted, error-free or free of harmful components.

12. Indemnity

You agree to indemnify us against claims, losses and reasonable costs arising from materials you supply, your breach of these Terms, or your use of the Deliverables in breach of law or third-party rights.

13. Force Majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control, including outages of internet, hosting or third-party platforms, strikes, natural disasters, war, terrorism, or government action. This does not excuse late payment of sums already due.

The Website may link to third-party websites. We do not control or endorse them and are not responsible for their content, availability or privacy practices.

15. General

  • Entire agreement. These Terms, together with any Service Agreement and our Privacy Policy, are the entire agreement between us on their subject and replace earlier discussions.
  • Changes. We may update these Terms from time to time. The “Last updated” date shows the latest revision. Changes do not affect a Service Agreement already in force unless you agree in writing. Continued use of the Website after an update means you accept the revised Terms.
  • Severability. If any provision is found invalid or unenforceable, the rest remains in effect.
  • No waiver. A delay or failure to enforce a right is not a waiver of it.
  • Assignment. You may not transfer your rights or obligations without our written consent. We may use subcontractors to deliver the Services and remain responsible for their work.
  • Notices. Notices must be in writing and sent by email to the address on this page or the address you gave us.
  • Third-party rights. A person who is not a party to these Terms has no right to enforce them under the Contracts (Rights of Third Parties) Act 1999.
  • Relationship. We are an independent contractor. Nothing creates a partnership, agency or employment relationship.

16. Governing Law and Disputes

These Terms and any dispute or claim arising from them (including non-contractual disputes) are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that we may seek urgent relief in any court. Before starting proceedings, both parties agree to try in good faith to resolve the dispute by discussion for at least 30 days after written notice.

17. Contact Us

If you have questions about these Terms, please contact:

Slingshotteck Email: support@slingshotteck.com Phone / WhatsApp: +44 7398066965